Frequently Asked Questions

---

We will fully refund all cancellations provided they are made 7 days before arrival date.

After that only proven Covid 19 related cancellations will be considered for a refund. (e.g. travel ban, lockdown etc.)

We set up a 3.6m diameter intex pool in the warmer month which our guests are welcome to use. Please note: Children may only use the pool under strict adult supervision.

We can cater for meat lovers as well as vegans, vegetarians, gluten or dairy intolerant guests. Kindly give us ample time to prepare for this.

The border post opens at 06:00 in the morning and closes at 22:00

We know that raw meat and citrus fruit are banned.